This Privacy Policy explains how ph997 collects, uses, stores, and protects the personal information you share when you register, play, or interact with any part of the ph997 platform. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the data governance requirements of PAGCOR.
ph997 ("we," "us," "our," "the Platform," "the Operator") is committed to protecting the privacy and personal data of every individual who uses, visits, or registers on ph997 at ph997.app. This Privacy Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), the National Privacy Commission (NPC) circulars, and the data governance requirements imposed on PAGCOR-licensed gaming operators.
This Policy applies to all personal data collected from you through your use of ph997, including but not limited to registration, account management, deposits and withdrawals, gameplay, customer support interactions, promotional participation, and your browsing activity on ph997.app.
Your Consent: By registering a ph997 account or continuing to use the Platform after the effective date of this Policy, you consent to the collection, processing, and use of your personal data as described herein. You may withdraw consent at any time, subject to the conditions and consequences described in Section 10 of this Policy.
If you are accessing ph997 on behalf of another person, you warrant that you have obtained the necessary consents from that person to provide their data to ph997 for the purposes set out in this Policy. ph997 does not accept accounts registered on behalf of third parties.
ph997 collects personal data that is necessary, proportionate, and relevant to the lawful purposes of operating a PAGCOR-licensed online gaming platform. The categories of personal data we collect include:
Data Minimization: ph997 collects only the personal data necessary for the specific purpose being served. We do not collect sensitive personal data (as defined under RA 10173, including health, religious beliefs, or biometric data beyond facial verification for KYC) unless explicitly required by our PAGCOR licensing obligations.
ph997 collects personal data through the following channels and methods:
Under the Philippine Data Privacy Act of 2012, ph997 processes your personal data on one or more of the following legal bases:
| Legal Basis | Applicable Processing Activity |
|---|---|
| Contractual Necessity | Account registration, processing deposits and withdrawals, operating your gaming account, providing customer support |
| Legal Obligation | KYC identity verification, AMLA transaction monitoring and reporting, PAGCOR licensing compliance reporting, age verification (21+) |
| Consent | Marketing communications, promotional SMS and email, optional analytics and behavioral profiling for personalized offers |
| Legitimate Interest | Fraud prevention, platform security, abuse detection, responsible gaming monitoring, maintaining transaction audit logs |
| Vital Interest | Reporting imminent harm or emergency situations where disclosure is necessary to protect a person's safety |
ph997 uses your personal data for the following specific and lawful purposes:
Opt-Out: You may withdraw consent to marketing communications at any time by contacting ph997 support via live chat or email. Opting out of marketing does not affect ph997's ability to send transactional communications (e.g., withdrawal confirmations, OTPs, security alerts) which are necessary for account operation.
ph997 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph997 shares personal data only in the following circumstances and only to the extent necessary for the stated purpose:
ph997 engages third-party service providers who process personal data on ph997's behalf under strict data processing agreements. These providers include:
ph997 is required by Philippine law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and law enforcement authorities when legally required to do so. Such disclosures are made in compliance with RA 10173 and are limited to the data requested.
In the event of a merger, acquisition, restructuring, or sale of ph997 or its assets, your personal data may be transferred to the acquiring entity as part of that transaction. ph997 will provide notice to affected members prior to such a transfer and will ensure that the acquiring entity is bound by equivalent data protection obligations.
No Third-Party Marketing Sharing: ph997 does not share your personal data with advertisers, data brokers, or any other third party for their independent marketing or profiling purposes. Any sharing of data is strictly limited to the operational, legal, and compliance purposes described in this section.
ph997 retains personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the minimum retention periods required by Philippine law.
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account identity and KYC documents | 5 years after account closure | PAGCOR licensing, AMLA |
| Financial transaction records | 5 years after transaction date | AMLA, BIR, PAGCOR |
| Gaming activity logs | 2 years from date of activity | PAGCOR audit requirements |
| Customer support records | 3 years from last interaction | Legitimate interest, legal defense |
| Marketing consent records | Until consent withdrawn + 1 year | NPC compliance |
| Technical and device logs | 12 months from capture | Security, fraud prevention |
After the applicable retention period expires, ph997 will securely delete or anonymize your personal data using industry-standard data destruction methods. Anonymized, aggregated data that cannot identify any individual may be retained indefinitely for statistical and analytical purposes.
ph997 implements technical, organizational, and procedural safeguards appropriate to the sensitivity of the personal data we hold. Our security measures include:
Your Role in Security: While ph997 takes extensive measures to protect your data, the security of your ph997 account also depends on your own practices. Use a strong, unique password. Enable two-factor authentication. Do not share your login credentials. Log out of ph997 on shared devices. If you suspect unauthorized access, contact ph997 support immediately via live chat.
ph997 uses cookies and similar tracking technologies on ph997.app to support platform functionality, improve user experience, maintain security, and — with your consent — to deliver relevant promotional content.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential Cookies | Maintain your login session, process transactions, enforce security measures. The platform cannot function without these. | Yes — cannot be disabled |
| Analytics Cookies | Track page views, session duration, and navigation patterns to help ph997 understand how the platform is used and identify areas for improvement. | Optional — consent-based |
| Preference Cookies | Remember your language preferences, game display settings, and other customizations between sessions. | Optional — consent-based |
| Marketing Cookies | Track promotional campaign performance and personalize bonus offers displayed within ph997 based on your activity. | Optional — consent-based |
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair or prevent access to ph997. For instructions on managing cookies in Chrome, Safari, Firefox, or Samsung Internet, please consult your browser's help documentation.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph997. To exercise any of these rights, please contact ph997's Data Protection Officer (DPO) using the contact details in Section 15.
Request a copy of the personal data ph997 holds about you and information about how it is used.
Request correction of inaccurate or incomplete personal data in your ph997 account.
Request deletion of your personal data where retention is no longer necessary or legally required.
Object to processing of your data for marketing, profiling, or other non-essential purposes.
Request that ph997 suspend processing of your data while a dispute or complaint is pending.
Request a structured, machine-readable copy of your data for transfer to another controller.
Lodge a complaint with the National Privacy Commission (NPC) if you believe ph997 has violated RA 10173.
Withdraw consent to marketing communications or optional analytics at any time, without affecting lawfulness of prior processing.
ph997 will respond to all data rights requests within 30 calendar days of receipt. Requests will be verified against your ph997 account identity before processing to prevent unauthorized disclosure. ph997 reserves the right to decline requests that are manifestly unfounded, repetitive, or would conflict with ph997's legal obligations under PAGCOR, AMLA, or Philippine tax law.
ph997 services are strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR's minimum age requirements for online casino gaming in the Philippines. ph997 does not knowingly collect or process personal data belonging to individuals under the age of 21.
If ph997 discovers that personal data belonging to a person under 21 years of age has been collected — whether due to the provision of false information during registration or otherwise — ph997 will immediately:
Parents and Guardians: If you believe that a person under 21 in your household has registered a ph997 account using false age information, please contact ph997 support immediately via live chat. ph997 will act on all credible reports without delay.
ph997 is a Philippines-based platform operating under Philippine law. In limited circumstances, your personal data may be transferred to or processed in countries outside the Philippines — for example, by cloud infrastructure providers or by international game software providers such as JILI Games.
Any cross-border transfer of personal data is conducted in accordance with Section 21 of RA 10173 and the NPC's guidelines on cross-border data flows. ph997 ensures that:
ph997.app may contain links to the websites or platforms of licensed game providers and payment partners. These third-party platforms have their own independent privacy policies, and ph997 is not responsible for their data practices. ph997 recommends that you review the privacy policies of any third-party platform you access through ph997.
ph997 does not embed third-party advertising or social media tracking scripts that would collect your data for the benefit of advertisers or social platforms without your knowledge and explicit consent.
ph997 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in Philippine law, NPC guidelines, PAGCOR licensing requirements, or ph997's own data processing practices. When material changes are made, ph997 will provide notice to active members through in-platform notification, SMS to your registered mobile number, and/or prominent notice on ph997.app.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of ph997 following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using ph997 and request account closure.
ph997 maintains a version history of this Privacy Policy, available on written request to the DPO through the contact information provided in Section 15.
ph997 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or wish to exercise your data subject rights, please contact the ph997 DPO through the following channels:
When contacting the DPO regarding a data rights request, please include your full name, registered ph997 username, registered mobile number, and a clear description of your request. ph997 may ask you to verify your identity before processing any data rights request to prevent unauthorized disclosure.
NPC Complaint: If you are not satisfied with ph997's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on how to file an NPC complaint is available on the NPC's official government website.
Our Privacy Commitments
The Privacy Policy outlines what ph997 is legally required to do. These are the commitments we hold ourselves to regardless of what the minimum requirement is.
Every piece of data you send to ph997 — login credentials, KYC documents, payment details, and chat messages — is encrypted in transit with 256-bit TLS. It's the same standard used by BPI, BDO, and GCash. Your data doesn't travel in plaintext on ph997.
ph997 operates under the Philippine Data Privacy Act of 2012. A designated Data Protection Officer oversees compliance, conducts privacy impact assessments, and ensures ph997's data practices align with NPC circulars and guidelines — not just on paper, but in actual system design.
ph997 does not sell, rent, or share your personal data with advertisers or third-party marketers for their own use. The only parties who see your data are those directly involved in operating your ph997 account — payment processors, KYC providers, and game platforms — all under strict data processing agreements.
If ph997 ever experiences a data breach that poses a real risk of harm to your personal data, we are required — and committed — to notify you and the NPC within 72 hours of discovery. We won't sit on a breach and hope nobody notices. You deserve to know promptly.
Marketing communications at ph997 are opt-in only. You can withdraw consent to promotional SMS or emails at any time, and that request is actioned without delay. Withdrawing marketing consent has no effect on your account or your ability to use ph997's platform services.
ph997 doesn't keep your data indefinitely "just in case." Every data category has a defined retention schedule based on the legal and operational minimum. When the period expires, data is securely deleted or irreversibly anonymized. We published the schedule in this Policy so you know what to expect.